Clear Technologies™
Imagine having the ability to quickly manipulate customer data and communicate in a personal manner across the entire customer base. Imagine every department in the company efficiently working together and shortening the sales cycle. Imagine valuable customer information in a controlled, secure environment. With C2 from Clear Technologies, it's all possible. Companies can optimize their true business potential with the affordable, robust CRM solution that will benefit the entire enterprise.
The Clear Technologies C2 suite consists of five solution sets: Relationship Management, Sales Management, Customer Service, Marketing Management, and Analytics and Knowledge Management. With Clear Technologies C2, all customer-facing and support personnel have access to the same customer relationship information, providing consistent, unified and profitable customer interaction.
"Leveraging six years of development in the core product, Clear Technologies C2 is the second generation of an already feature-rich, easy-to-use offering for companies wanting an integrated, web-based CRM solution," said Greg Colley, President of Clear Technologies.
Key new features are: a web-based architecture allowing users to securely access real-time customer-related information from their Internet browser whether in the office, on the road, or remote; customizable portals; customer relationship analytics; and Web Touch, which allows transparent and automatic tracking as visitors navigate a web site.
Sales
Automate the entire sales process with C2. Rapidly move from a quote to a high-quality, deliverable proposal to a contract in minutes. Easily track activities and history, plus all those important details that make each customer contact personal and professional.
Marketing
Send massive amounts of marketing collateral and instantly reach thousands of new and existing customers. Just select the targeted recipients, choose the content and send … now, later or on a regular basis. Then, track campaign success and increase lead generation potential. It's as easy as 1, 2, 3.
Management
Be prepared in minutes to present, print or email accurate, professional reports on sales activities, forecasts and marketing campaigns, either detailed or summarized. Sort and analyze contacts, companies and opportunities for revenue and margin potential. Create telemarketing scripts and activity logs.
Customers
Make the sales process easier for customers. Find pertinent information fast regarding accounts - history, purchased products, business terms and more. Broaden communication channels and shorten the turnaround time for quotes and proposals. Begin a relationship. Build it. Maintain it
Customer Service
Track project-related service activities, or time and material service calls for any contact or location within a customer record. Improve the quality of service delivered by organizing critical time and service activities, allowing you to quickly review current and past customer projects.
Partners
Securely communicate with vendors regardless of email platform. Send data selectively, electronically and instantly. From product information and marketing events to sales forecasts and customer activity reports, keep your entire supply chain informed.
Technology Partners
